Sample Submission

Complete this form to send us a sample of suspicious files which may contain malware.

Learn more about sending a sample.

To submit a file for analysis that has been blocked by on-access scanning (for example 'Mal/' files), follow instructions in the knowledgebase article to collect it safely.

Note: if you have Sophos protection through your company, school or university, contact your internal IT department or Help Desk for support.

Step 1: Contact Details

Step 2: Incident details

Please provide as much information as possible including any alerts, file names or notifications you have received
If applicable:
If you already have a case reference for this issue please enter it here
Entering your product license number or serial number will allow us to validate your details more quickly