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What type of support can we help you with?

Sales

For all presales and sales enquires please contact our Sales team. Find your local Sales team's contact information using the button below.



Ideas or Feedback

Have a great idea about one of our products? Check out our Feature Requests page for how to share it with us.






Your feedback is always welcome. If you would like to provide us with feedback, join our community and start a discussion.


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Type of sample

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Spam

To submit an email spam sample click the button for a detailed walkthrough.

To submit a sample of a file attached to an email, use the 'File' option above.


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Type of License

Home User

Important: We currently do not provide phone or email support for our free products and tools.

You can find online documentation and videos as well as support through Sophos Community


How to Contact Us?

Open a ticket using the button below. Once submitted, you will receive an acknowledgement email with a ticket ID in the subject line. If the issue requires a follow-up call, please quote the ticket number.

How to Contact Us?

As a licensed customer, we recommend visiting our case management portal. This will allow you to open a new ticket, update and manage existing tickets, and more.




Alternatively, you can also open a ticket using the button below. Once submitted, you will receive an acknowledgement email with a ticket ID in the subject line. If the issue requires a follow-up call, please quote the ticket number.